公司簡介

DANET, founded in 2000, is dedicated to developing the domestic telecom business. It has now become the largest center of co-location and technical service. With the rich resource, it has established the professional customer service center of Call Center, which provides 24x7 Call Center, solutions of customer service center......MORE

服務優勢

全套系統設備建置於中華電信機房

It directly connects with the local-line machine center to meet the best speech quality, and adopts the ever-running facilities, which meets the requirements of the international standard telecom IDC room. Even if the power is cut, your service wouldn't be affected.

使用最新的CTI、CRM客戶關係管理系統

The specially-trained customer service team of Call Center and engineers will stay 24H in the Chunghwa Telecom IDC room. Through the ntegratation of the client database systems shuch as ACD, DATA, it enables our customers to enjoy VIP-level professional service.

首家提供Call Center專屬的客製化服務

We can set up virtual host and record the unique greetings for free. In addition, we set the exclusive answering plan, and different customized service based on the demands of the customers who are the users of Chunghwa Telecom, Taiwan Cellular and SeedNet.

優良電子憑證